Privacy Policy
Privacy Policy
Last Updated: November 8, 2026
At Northern Bars, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you communicate with us through our website, Wix Chat, WhatsApp, email, phone, or other customer service channels.
1. Information We Collect
When you contact us or place an order, we may collect:
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Your name, email address, and phone number
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Shipping and billing information
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Order details and purchase history
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Messages and inquiries sent through Wix Chat, WhatsApp, or email
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Other information you voluntarily provide to us
2. How We Use Your Information
We use your personal information to:
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Respond to inquiries and provide customer support
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Process, fulfill, and coordinate orders and deliveries
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Communicate about purchases, products, or services
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Resolve customer service issues
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Improve our products and customer experience
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Comply with applicable legal obligations
We do not sell your personal information.
3. Customer Communications
When you contact Northern Bars through Wix Chat, WhatsApp, phone, or email, we may retain your messages and contact information to respond to your inquiries, manage customer relationships, and maintain customer service records.
These communications may be processed through third-party platforms, including Wix, WhatsApp (Meta), and our email service providers, subject to their respective privacy and security practices.
We do not use your contact information for unsolicited marketing. Promotional communications will only be sent in accordance with applicable Canadian anti-spam legislation.
4. Sharing of Information
We may share necessary personal information with trusted service providers, including payment processors, shipping companies, website hosting providers, and communication platforms, solely for legitimate business purposes.
Some service providers may process or store information outside Canada.
We do not sell or rent customer information to third parties.
5. Data Security and Retention
We take reasonable measures to protect personal information against unauthorized access, disclosure, loss, or misuse.
We retain personal information only as long as reasonably necessary for business, customer service, and legal purposes, after which it is securely deleted or anonymized.
6. Your Privacy Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business recordkeeping requirements.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Northern Bars
Email: info@northernbars.ca
Website: www.northernbars.ca
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with an updated revision date.